Many cloud-based services are known for their ease of use, but there will come a time when you will need some technical support. When you use Cloud-based services, you’ll be entrusting a lot of your business data to its servers, so it’s only right for you to have a service representative to consult in the event you need one.

When selecting your cloud-based service, make sure that you will be able to receive adequate technical support from the provider. Cloud Computing is different – it separates your data from your IT infrastructure, so your data is replicated ‘in the cloud’, which could be anywhere in a multitude of ‘virtual’ servers. These differences give rise to a new set of security and privacy issues that will have an effect on your risk management practices and consideration of your support you will receive is important when taking this decision.

Netcetera are committed to helping individuals and businesses get the most out of our Hosting service. We know your time is better spent on developing your site, not troubleshooting it.

To support our customers’ sites, our technicians work 24 hours a day, 7 days a week, 365 days a year to maintain the top-of-the-line servers that host our clients’ critical sites and services, and the network infrastructure that supplies their backend connectivity. We also incorporate a wide range of reliable customer support tools to engage our customers throughout the lifecycle, including Live Chat, email, FAQ’s, Social Networking sites and blogs.

To provide support when it’s needed by our clients, our Microsoft Certified support staff work around the clock. We offer the following support as standard:

• 24/7 Ticket, EMail, Telephone and Livechat
• Support SLA-based standard support response
• Full Client Area Control Panel Support
• Fully Managed Virtualisation Platform
• Fully Managed Network Infrastructure
• Fully Managed Hardware
• Wholly owned Netcetera Data Centre
• Personal Account Manager
• Personal Billing Contact

Questions? Let us help!
To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801

Cloud Computing is a new way of doing business and, as with anything new, you need to be clear about what you are letting yourself in for. For some, the business benefits of the Cloud are many, but for others it may be simply that it allows small businesses to stop worrying about its IT which is something that distracts from its core function of running the business.

Cloud computing is different from conventional outsourcing in that it is not stand alone computing.  Cloud computing separates your data from your IT infrastructure, so your data is replicated ‘in the cloud’, which could be anywhere in a multitude of ‘virtual’ servers. These differences are what give rise to a new set of issues that could have an effect on your risk management practices.

A good place if considering the Cloud, is to start with establishing if your applications ready to run in the Cloud.  Are the applications which you use already web-based? Will they benefit from a Cloud-based structure? Can it scale your present application up in the Cloud? Migrating your old ‘legacy applications’ to a cloud-based infrastructure may not bring the correct benefits to you. An assessment to determine an application’s readiness for the Cloud needs to be carried out. This means evaluating, via a potential supplier, the readiness of all your key applications. This will provide clear recommendations on your options.

Netcetera offers, via the Managed Windows Cloud Server, all the ease and simplicity of Shared Hosting, but with the scalability and resilience of the Cloud.  For only £40.98/pm including the Essential Management Pack, FREE site migration, FREE Setup and a 7 Day Money Back Guarantee, this provides you with an agile infrastructure which allows you to focus on your core business.

See the difference that the Cloud can make to your business.

Questions? Let us help!
To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801

Netcetera are very proud to announce that for the month of December, we have been voted the 4^th Most Popular Dedicated Server Provider in the UK‘s Top 25 Most Popular Dedicated Server Companies. Every month, at the Dedicated Server Directory, a list of the Top 25 Most Popular Dedicated Server Companies is complied.  This list is based on the amount of unique visitors each profile receives, and for this reason we are extremely happy with our position this month!

As the premier provider of Co-location, Dedicated Servers and Managed Services in the UK, Netcetera offers an array of services designed to more effectively manage IT infrastructures. Our state-of-the-art Data Centre environment enables us to offer your business Enterprise level co-location and hosted solutions.

Providing an unmatched value for your budget is the driving force behind our customer service and managed infrastructure services. We are able to deliver solutions that meet the needs of businesses of all sizes. From Single Server Co-location to fully customized Dedicated Servers, we can provide companies with the IT solutions they need to focus on their core business instead of managing servers, networks and firewalls often at a significant cost saving. Our prices are very competitive and prices start from as little as £57.99/pm including FREE setup.

If you would like to contact us or find out more about our innovative products, please contact the Netcetera Sales Team, who will be pleased to assist you.

This question is often asked by both newcomers and seasoned professionals, alike .  The ambiguity lies more in the Hosting providers ability to deliver additional managed services, than with its unclear definition.

Simply put, Managed hosting is a form of Dedicated hosting, where a hosting company undertakes the upkeep and management of a server (normally a Dedicated Server), its operating system and a number of critical applications which allow it to serve webpages or function within its core role, typically a web Server Hosting a website. The servers and devices are owned by the Internet Service Provider (ISP) or hosting provider and leased by a single client only. Unlike standard Dedicated Hosting, the ISP manages the day-to-day management of hardware, operating systems and standardized applications

Typically built into Managed Hosting are technical services such as hardware and software setup and configuration, maintenance, hardware replacement, technical support, patching, updating and monitoring. Also available, usually at additional cost, are advanced services like vulnerability scans, DDoS attack mitigation, data backups, load balancing, firewalls, intrusion detection and more

Ideally when selecting your Managed Hosting provider, you should be sure that they are someone you can trust and have a good relationship with.  Three of the most important benchmarks to consider for managed hosting companies are:

Reliability

Most companies now have this under control, but it’s always important to check up.  Reliability usually applies to their network and connectivity.  At Netcetera, we guarantee that our network will be available 99.9% of the time. Many companies offer this but not many have gone to the extent of having a fully Gigabit switched network, Multiple separate backbone providers, redundant routers and fibre coming in at multiple points to the building.

Support

The responsiveness of the support team as well as their technical ability are also critical factors.  Netcetera’s award winning Support Team are available 24/7 and are committed to helping individuals and businesses get the most out of our hosting service.

Hardware

Hardware is also an important factor in performance and Netcetera’s range of Virtual and Dedicated Servers offers reliability, power and independent management, from an easy to manage control panel. Various packages are available to suit all businesses.

Netcetera offers a full range of hosting options, depending on your organization’s needs. Whether you’re launching the next hit blog or creating an online shopping empire, Netcetera’s range of Managed Hosting options cater to your needs. We are perfect if you’re promoting a new business venture, launching a full e-commerce shop, blog or small business portal. Our UK based hosting packages can help create a professional backbone for your online business.

To find out more about Netcetera’s innovative products, contact our friendly Sales Team.

Netcetera are proud to announce that for the 13^th consecutive month, we have been voted by the Web Host Directory in the UK as one of the Top 25 Most Popular Web Hosts, for the month of December. This month, Netcetera are proudly placed at #11.

Netcetera was formed in 1996 and today is one of Europe’s leading Web Hosting service providers, offering a full range of products. Whatever your Web Hosting requirements, Netcetera’s range of  Managed hosting options cater to your needs. Our UK based hosting  packages can help create a professional backbone for your online business. Hosting packages start from as little as £2.99/pm and include FREE Migration from your current host and one month FREE Trial. As always everything comes with our excellent customer service 24/7!

Please remember to vote for us by visiting the Web Host Directory UK Awards. We would especially like to thank everyone who has voted for Netcetera this month.

For more information about our innovative products, please contact the Netcetera Sales Team, who will be very happy to assist you.