Client Remote Access

• Follow- http://www.teamviewer.com/en/products/remotecontrol.aspx
• Click “Start Full Version”
• Select “Install”
• Click “Next”
• Select “Both of the Above”
• Click “Next”
• Accept terms and conditions
• Click “Next”
• Select “No”
• Click “Next”
• Wait for Install to complete
• You should now see this -

Please send Your ID and password to our Technician.

• Once the Technician is connected, your screen will appear like this -

You can see in the bottom right hand corner that a session host has connected, this is our technician.

• If you would like to ask our technician a question, then you can speak to them using the speech cloud button next to the headphones.