Why 1 Issue per Support Request?
Posted by Phil (Netcetera) on 10 October 2014 09:36 AM

Our support staff ask that you send in 1 issue per ticket or e-mail. This helps us to better track the requests that you send in, and having them separated into separate issues you are seeing allows us to better tag and track issues that you are seeing.

It also helps us to avoid missing an important question you may have asked, but that gets lost while we look into other issues.

So we do greatly appreciate your help as we try to help you.

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