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Knowledgebase : Personal Backup
How do I restore backed up files?
You can install the backup software onto any computer and securely restore at any time. This can be to the same PC or Mac where the backup originated or a different computer. You can restore an individual file or a whole folder structure. You can also d...
If I delete a file on my computer will it still be stored on my C...
Deleted files can be recovered for up to 30 days before being permanently deleted from the Cloud backup If you have backed up your computer and then accidentally deleted a file, from the Restore tab in your Cloud backup desktop software or from the devi...
Is the Backup really unlimited?
The backup desktop software will back up any supported file type from the computer user account where you installed the backup software. It doesn't matter how large your computer's hard drive is, or how many files there are. It does not back up files fr...
What is the difference between Backup and Briefcase?
Backup is like a mirror of your computer files. You select the folders you want to back up and we keep an exact copy of those on the cloud backup server. If you add, edit or delete a file on your computer, we do the same on the cloud backup server, making...
Which file types will be backed up?
The backup will backup all media files and documents, as well as most application file formats. The cloud backup does not back up system files, temporary files, programs or operating systems. Examples of files backed up include: documents, spreadsheets,...