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Your opinion counts – Customer Satisfaction Survey
Posted by David on 05 July 2012 10:03 AM

Netcetera are very happy to advise that as part of our commitment to improving your experience with ourselves, we will be conducting a Customer Satisfaction Survey. The goal for this initiative is to use the survey results to help us continue to improve services to our customers, and to find ways to improve customer satisfaction. In order to do this we need to understand our customers’ expectations and to document where there are gaps between those expectations and their actual experiences.

We invite you to take part in the Customer Satisfaction Survey, it is only 4 questions and should take only 60 seconds to complete. We appreciate that your time is valuable. However your support in this will help us pinpoint areas that we constantly monitor, and ensure our customer service levels remain high. It will also help us to continue to improve and ensure that the products and services we deliver have a positive impact on your business.

Your opinion is extremely valuable to us, and the information collected from the survey will be reviewed and acted upon at all levels within Netcetera.

Thank you in advance for your time and consideration in completing this short survey.

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801 or click our Live Chat

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Stay connected by receiving Netcetera’s Blogs via e-Mail
Posted by David on 19 April 2012 10:18 AM

Ensure that you stay ahead of the pack! Join our blog mailing list to get informed as soon as a new blog is posted and be the first to receive updates about news, trends, offers and promotions.

We regularly publish blogs containing important information about the industry, our latest offers and promotions as well as useful tips and trends. Keep in touch with all that is new by joining Netcetera‘s Blog Mailing list today!

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 061 2801 or click our Live Chat


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Netcetera to Participate in World IPv6 Day
Posted by David on 07 June 2011 12:14 PM

On the 8th of June 2011, Netcetera will join a large number of companies and organizations including Web leaders, such as Facebook, Google, Yahoo! and Bing, to provide IPv6 access to users of this new protocol.

Internet Protocol Version 6 (IPv6) is the next generation of the Internet Protocol that is currently in various stages of deployment on the Internet. It was designed as a replacement for the current version, IPv4, which has been in use since 1982 and is in the final stages of exhausting its unallocated address space. Since every device on the Internet relies on a unique address to communicate, we must move to IPv6, which provides over 4 billion times more addresses than IPv4. IPv6 will ensure that everyone including users, ISPs, governments, and companies have direct and open access to the Internet.

Netcetera and the IPv6 dayWorld IPv6 Day is an event sponsored and organized by the Internet Society and several large content providers to test public IPv6 deployment.  The main motivation for the event is to evaluate the real world effects of the IPv6 brokenness seen by various synthetic tests. On World IPv6 Day, major web companies, including Netcetera, as well as other industry players will join together to enable IPv6 on their main websites for 24 hours.

Users of the new protocol will automatically connect to Netcetera using IPv6, during the 24-hour experiment. However, users with IPv4 will continue to connect via the current protocol, since the website is published in IPv6 and IPv4.

This test is limited to the Netcetera website at and will neither affect our Managed Hosting, Dedicated Servers or Colocation clients – nor our Support Systems.

IPv6 has been in beta stage since August 2009, and is now ready for testing.  Indeed, Netcetera were actually the 60th company in the world to register for the testing.

Should you wish to test your IPv6 connection beforehand, this can be done by clicking on the link:

Netcetera is very proud to be taking part in this event, as it complements our forward thinking and positive approach to preparing for the transition to this new protocol, and whose usage will ultimately be extended worldwide.

For more information about IPv6 please visit and if you would like to get in touch with Netcetera please contact our Sales Team.

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Check out our new Mobile App – Beta Testers Wanted!
Posted by Stephen on 09 March 2011 01:43 PM

Our Developers have been working hard on building the Netcetera mobile web app – and we are looking for Beta Testers!

It utilises all the latest technologies – and will run on all of todays modern smartphones, including iPhone, iPad, Android etc

So far it allows you to:

  • Find out more about Netcetera’s Products and Services
  • Search if a Domain Name is available to register
  • Connect with us on Facebook and Twitter
  • Get the latest news from Netcetera, including our latest blog articles
  • Signup for unique Promotions
  • Login to your Client Area and
    • View your Services
    • View your Domains
    • Open a ticket with our Support Team
  • Login to your Web Mail
  • View live status of our Network & Service Status
  • Get in contact with us including requesting a callback

We have many more features planned – so let us know your feedback with any bugs, improvements, ideas etc

If you are interested in getting involved – please do get in touch!

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