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Jan
28
Want An App For Your Business? Netcetera’s Got You Covered!
Posted by Liam on 28 January 2019 11:50 AM

Imagine being able to send messages directly to your customer’s phone to promote exclusive offers, sales, events, company updates or news. Imagine being able to engage with your customers wherever they are. With Netcetera, you won’t have to imagine!

Setup

Whatever your business, we’ll professionally design and build a mobile app to maximise and support your business’ goals. We will create the app to your specifications, launch it and help you market it. We’ll take care of all the technical aspects so you can carry on with running your business.

Marketing Support 

We’ll provide all the help you need to make sure your App is a success and ensure it is professionally designed to match your company brand. The app will be simple to manage and you will be able to update it’s content with ease. 

Features

The following is just some of the amazing features we can include:

  • Social sharing
  • 1-touch calling
  • Secure messaging centre
  • Improved mobile SEO
  • Mobile coupons
  • Loyalty program
  • Directions
  • Store business info
  • Send unlimited messages to your customers
  • Schedule messages directly to individual customers or target app users by location
  • Display unlimited pages of content
  • Upload images, music and videos
  • Sell products directly through your app
  • Secure payment checkout
  • Link your website and social media pages

Get Your Own App Now!

Questions?

Speak to our friendly team today to find out what our services can do for you, or for any other queries, please call 03330 439780 or Chat Live with one of the team.

The post Want An App For Your Business? Netcetera’s Got You Covered! appeared first on Netcetera Blog.


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Jan
28

Do you undertake sales online through your website? Perhaps you’ve thought about it but never been able to find the right card payment platform. Imagine your website making money for you 24/7. No more having to answer the phone to take credit and debit card payments. Just a simple, secure and trusted online payment system allowing you to take your online sales to the next level. Sound interesting?

Netcetera, one of Europe’s leading hosting providers can now provide you with an online payment service that is complete, simple to manage, easy to integrate, and really straightforward to bolt-on additional services. NetceteraPay offers a low-cost, simple and reliable card processing solution. Here’s a summary of what you will receive with NetceteraPay:

  • Tailored card payment solutions
  • Simple sign up process
  • Simple integration process
  • All major e-commerce modules provided
  • Market leading credit and debit card rates
  • PCI DSS Level 1
  • Direct integration with all UK acquiring banks and several in Europe, Asia, & North America to process card payments. This allows you to get the most competitive merchant account quote on the market

NetceteraPay can deliver everything you need to make the most from your e-commerce website. Netcetera’s awesome hosting combined with NetceteraPay’s market leading payment portal will prove to be your perfect combination. So you might ask how does it work?

  • Customer places an order on your e-commerce website
  • Customer enters their credit card details onto the NetceteraPay gateway
  • Card information is then checked for fraud and sufficient funds and all of our customer security checks including CVV, AVS and 3D Secure.
  • Card information is sent via NetceteraPay gateway to merchant account The merchant account will then pull the funds from the customer’s bank account
  • The payment is deposited from the merchant account into the business bank account. When the funds become available you will be able to send the money to your business bank account.

You can take payments through your website, over the phone and via email.

With no setup fees and rates as low as 1.4%, NetceteraPay can deliver all your e-commerce business needs. To find out more simply click on the button below, you won’t find a better pricing structure than NetceteraPay.

Get Your Payment Solution

Questions?

Speak to our friendly team today to find out what our services can do for you, or for any other queries, please call 03330 439780 or Chat Live with one of the team.

The post Introducing NetceteraPay – The Payment Solution Your Website Needs appeared first on Netcetera Blog.


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Jan
10
Calling All Web Designers And Developers!
Posted by Liam on 10 January 2019 09:57 AM

Being one of Europe’s leading hosting companies means we tend to get a lot of enquiries regarding Web Design and Development. Although we don’t provide these services ourselves we are always trying to find ways to improve customer relations and do the best we can for them.

What We Are Looking For

We understand that building a great website is a specialist area which involves lots of time and dedication. Businesses in particular demand the highest standards and so it is something which is best left to the experts.

Therefore we are hoping to build strong working partnerships with individuals who know exactly what it takes to create the perfect website. People who have experience of providing the same high quality service that we do, where the client comes first.

How Do You Become A Partner?

If you fit the bill and would be interested in working with us and our clients to deliver the best solutions for their websites then please get in touch.

We’d love to hear back from anyone who is interested in receiving some new business opportunities.

Become A Partner

Questions?

Speak to our friendly team today to find out what our services can do for you, or for any other queries, please call 03330 439780 or Chat Live with one of the team.

The post Calling All Web Designers And Developers! appeared first on Netcetera Blog.


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Aug
9
Keeping Your Account Secure – New Support PIN
Posted by Jason Scales on 09 August 2017 01:47 PM

At Netcetera, the security of your account and services is a top priority and we’ve been working hard behind the scenes to bring you new account security features.

We have now released Netcetera Support PIN. When you contact Netcetera support, we may need to validate your account before we can discuss account specific details.

If you wish to have someone else contact our support team, such as your web developer, then we would recommend you give them the Support PIN. You can then revoke the PIN once the web developer has finished their work. The Support PIN is a unique number that you can create via your client area and is valid for 24 Hours.

Creating your Support PIN couldn’t be simpler. Just login to the Netcetera Portal and in the top left hand corner, you will see the new Support PIN generator.

By clicking on the Generate new PIN button, your new Support PIN will be automatically generated and you can then use this to get in contact with Netcetera and quickly verify your identity.

Once your PIN is generated, it will be valid for 24 Hours and you can choose to revoke or generate a new PIN at any time. It’s quick, simple and gives your account greater security.

Login & Secure Your Account

Questions?

Speak to our friendly team today to find out what our services can do for you, or for any other queries, please call 03330 437478  or Chat Live with one of the team

 

The post Keeping Your Account Secure – New Support PIN appeared first on Netcetera Blog.


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Aug
8
Netcetera Awarded Biggest Saving In Isle Of Man Energy Awards
Posted by Steve on 08 August 2017 08:18 AM

We are pleased to announce our success at the recent Isle Of Man Energy Awards, an annual event held on the Isle Of Man to recognise both private and public sector organisations and businesses that have demonstrated a commitment towards the responsible use of power and energy.

Netcetera’s clients have helped the business save over 2 million kilos of CO2 emissions since switching over to the Manx Utilities Green Energy Tariff. None of which would have been possible without the support and commitment of all of our clients over the last few years.

Reaching this new milestone was this week recognised at the Isle Of Man Energy Awards held within the Barule Suite at Government Offices. Netcetera was presented with the award for biggest saving within the private sector. Our commitment to the environment through our use of green renewable energy along with our use of energy efficient servers and cooling equipment allows Netcetera to provide clients all over the world with a vast choice of zero carbon hosting solutions that are suitable for all hosting needs. From personal websites for individuals, to providing global companies with bespoke managed IT solutions. Netcetera is still the only Zero Carbon Datacentre on the Isle Of Man able to deliver a vast array of innovative hosting solutions to clients, without charging a premium to go green.

We are extremely proud of our achievements to date and we are determined with your continued support to save even more CO2 from entering the atmosphere. Our home on the Isle Of Man is still clean and green and Netcetera is fully behind the Isle Of Man Government’s goal to reduce Carbon Emissions by 80% by 2050. If you currently have a hosting solution that is adding to your carbon footprint perhaps its time to consider what we can do to help you reduce your CO2 emissions. Choosing a hosting solution from Netcetera is easy. Simply click on the below button today and you can join the thousands of clients from around the world who have chosen clean green reliable hosting from Netcetera. Be a part of our journey and help us reach our next milestone of 3 million kilos of CO2 reductions.

Learn More About Green Hosting

Questions?

Speak to our friendly team today to find out what our services can do for you, or for any other queries, please call 03330 439780 or Chat Live with one of the team

The post Netcetera Awarded Biggest Saving In Isle Of Man Energy Awards appeared first on Netcetera Blog.


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Jul
20
Netcetera Achieves Customer Service Excellence Award
Posted by Steve on 20 July 2017 10:54 AM

Netcetera, a leading global provider of carbon neutral hosting and managed IT solutions based in Ballasalla has successfully achieved the Customer Service Excellence Award. This Nationally recognised standard benchmarks Netcetera’s customer service and ensures that the company’s clients will get the highest levels of customer service and technical support when they choose any of Netcetera’s vast array of modern hosting and managed IT solutions.

The company has recently undertaken a vigorous external auditing process of all their procedures for supporting clients. From how the company deals with a client’s initial enquiry, ensuring the client gets the right solution to meet their needs along with how the business supports them during the onboarding stage of their journey, and the after sales and 24/7 technical support provided once a purchase has been made.

Netcetera is happy to announce that they have now been granted the Customer Service Excellence Award in recognition of their continual delivery of the highest levels of customer service making Netcetera the first privately owned business on the Isle of Man to achieve this type of recognition for excellence in customer service.

Being able to display the Customer Service Excellence Hallmark clearly shows potential clients that they have the right to expect the very highest levels of customer service and that the products and services offered will be delivered with the very best support available.

With technology changing on a daily basis Netcetera has gone to great efforts to put customer service at the forefront of everything they do. With a vast array of the very latest hosting solutions to choose from, having a friendly team of experts on hand to help and assist clients through the process has become a key element of the success of the business and one that sets the company apart from many of its competitors. CEO Peter Skelton stated, “As a company within a global competitive industry there is much more to success than just providing clients with a product to suit their needs.” He went on to say, “Providing the very best support is now more important than ever to the growth of our business and I am proud of the way the whole team has embraced how we provide support for all of Netcetera’s clients, regardless of the value of the product purchased. All clients should expect the very best products and support available and this is what we are now pleased to do here at Netcetera.”

Netcetera has been a leading hosting provider for over 20 years and during this journey the company has grown to provide hosting and datacentre solutions to some of the Island’s largest businesses along with clients in over 75 countries around the world. The new mark of excellence now further demonstrates how the business will continue to stay ahead of its competitors, not just through the provision of carbon neutral hosting but now with the added recognition that all clients of the company can expect the highest levels of excellent support throughout the whole customer journey.

Lawrie Hooper MHK, Department of Economic Development Member with responsibility for Grants and Assistance, commented:

‘Netcetera’s achievement demonstrates that they can build team and individual skills and deliver a truly customer focused service to drive sales, give added value and show a commitment to improvement. The Department’s Business Support Scheme supported Netcetera in achieving this accreditation and support is available to any business wishing to gain a quality accreditation including Customer Service Excellence’.

Netcetera is one of a very small number of Hosting Service Providers in the UK that has been awarded the Customer Service Excellence Award and the only Isle of Man based provider of datacentre solutions to have achieved it. The CSE Hallmark is the guarantee of an industry leading quality service and the company takes great pride in being able to display the CSE hallmark of excellence.

If you would like to discover more about any of Netcetera’s vast range of hosting and datacentre solutions simply click on the below button and visit our website today.

Get Excellent Customer Service

Questions? Let us help!

Simply visit our website today or call our friendly experts to find out how we can help you make the move over to an excellent hosting solution. 

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 03330 439478 or Chat Live to one of our team.

The post Netcetera Achieves Customer Service Excellence Award appeared first on Netcetera Blog.


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