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                                                                                                                                                                                   HOW DOES PRIORITY ALLOCATION OF .UK DOMAINS WORK? All existing owners of...
RENEWAL NOTIFICATION POLICY With respect to domain name registration services,it is now a requirement by ICANN [https://www.icann.org/] to email renewal notifications approximately 30 and five days before (and five days after) the expiration of a domain...
This knowledgebase article will give you a step by step guide on how to pay an invoice via your client area,firstly sign into your client area at http://my.netcetera.co.uk/ [1] and follow these steps: 1)Click on 'Billing' 2) Click on 'View Invoices...
This knowledgebase article will give you a step by step guide on how to pay your invoices via Direct Debit,firstly log into your client area at https://my.netcetera.co.uk/ [https://my.netcetera.co.uk/] and follow these steps: 1) CLICK ON THE BILLING TAB...
Please see this link for more information regarding this PHP mail component. http://phpmailer.sourceforge.net [1] SPECIAL NOTE Be sure to make the following changes when using this coding example: 1. Replace _YourDomain.com_ with a valid Netcetera...
This knowledgebase article will give you a step by step guide on how to transfer domains into your account with us,firstly sign into your client area at http://my.netcetera.co.uk/ [1] and follow these steps: 1. Click on 'Domains' 2.Click on 'Transf...
This knowledgebase article will give you a step by step guide on how to order additional items for your VPS,firstly log into your client area at https://my.netcetera.co.uk/ [1] and follow these steps: 1) Click on 'View Available Addons' 2) Select the pr...
This knowledgebase article will give you a step by step guide on how to view the real time status of a domain transfer,firstly sign into your client area at http://my.netcetera.co.uk/ [1] and follow these steps: 1. Click on Domaims,then 'My Domains'...
This knowledgebase article will give you a step by step guide on how to disable Auto renew on a domain name and cancel the invoice if one has been raised for it,firstly log into your client area at http://my.netcetera.co.uk/ [http://my.netcetera.co.uk/] a...
WORDPRESS VULNERABILITY :- WHAT IT IS ABOUT ? There was a new serious WordPress vulnerability announced recently, which has the potential to cause us a whole lot of disruption. Current versions of WordPress are vulnerable to a stored XSS. An unauthentic...
REGISTERDOMAIN: This command is used to send a Register command to the registrar. REQUEST PARAMETERS NAME TYPE REQUIRED? DESCRIPTION sld String Yes Domain name tld String Yes Suffix attached to domain name reg...
API INTRODUCTION The Domains Reseller API allows you to interact with our system programmatically from your own WHMCS. Using the API you are able to perform actions such as: * Register Domain * Transfer Domain * Renew Domain * Release Domain...
If you want to use ASP.NET membership then we need to install SqlMembershipProvider Schema onto your database. Please log a ticket to support@netcetera.co.uk so that we can configure this for you.
Our control panel provides a simple mechanism for setting up periodic off-cluster backups to 3rd party cloud files provider. Uploads can be made via FTP or to Amazon S3 in standard formats - a zip file of your website contents, and a standard format SQ...
We have a multi-layered approach to security and a revolutionary approach to backups. In terms of security, every site is hosted within its own entire copy of the rock-solid FreeBSD server OS. This means that even if a malicious hacker were to gain acc...
To change RDP port for your server. 1. Login to the server through RDP 2. Go to Start >> click Run >> type regedit >> Ok. Registry Editor window will open. 3. Locate and then click the following registry subkey: HKEY_LOCAL_MACHINESystemCurrentControlS...
Please use the following connection string when connecting to SQL via WebMatrix: server=nameofsqlserver;database=yourdatabasename;user id=yourdatabaseusername;password=yourdatabasepassword. You will be able to find the name of the server within y...
Yes,we recommend you use our nameservers for your high availablity cloud hosting: ns1.cloudsite.im ns2.cloudsite.im
Our advanced next-generation web hosting control panel provides automated installers for all the common web applications including WordPress, Drupal, Joomla, OpenCart etc.
You can download a Free FTP client via http://www.coreftp.com/ [1] Links: ------ [1] http://www.coreftp.com/
You can download several Free tools from Microsoft,below are the most widely used ones: WebMatrix - http://www.microsoft.com/web/webmatrix/features.aspx [1] Visual Web Developer 2010 Express - http://www.asp.net/vwd [2] We suggest you install ...
Here is a simple step by step to getting your first server online! First of all, Log into your client area at https://billing.netcetera.co.uk [1] and click on the Resource Pool you've just created. It should look something like this: Next, clic...
GOMOBI FEATURES goMobi is a feature-rich mobile website solution. The goMobi platform includes all of the following features: EASY TO USE Create a great mobile website with ease. goMobi features simple and stress-free content editing, using a fri...
CPU usage time statistics are gathered live via Apache and MySQL - these figures measure the CPU time used on a server per request or per query respectively. Although these are measurements of CPU time, disk load is also a factor in the results, for ex...
FOR A CLUSTER LOAD BALANCING CONFIGURATION: 1. Log into your client area at https://my.netcetera.co.uk/cloud [1] 2. Go to Services ---> Load Balancer then Service management. 3.From here,you can specify the port for this load balancer to run o...
Simply navigate to the server overview you wish to view, click on the Console button
This knowledgebase article will give you a step by step guide on how to cancel your account,firstly log into your client area at https://my.netcetera.co.uk/ [https://my.netcetera.co.uk/] and follow these steps: 1) CLICK ON 'SERVICES' 2) Click on 'My S...
This knowledgebase article will give you a step by step guide on how to cancel your Cloud Server account. 1. Login to your client area at https://my.netcetera.co.uk/cloud 2. Click on 'Services'. 3. Click the service which you wish to cancel. 4. Sele...
This knowledgebase article will give you a step by step guide on how to update your Websites 'A' record from your Control Panel. Sign into your Control Panel at https://cp.netcetera.co.uk [1] and follow these steps: 1) Click on Domains 2) Click o...
This knowledgebase article will give you a step by step guide on how to update your domains 'MX' record from your Control Panel. Sign into your Control Panel at https://cp.netcetera.co.uk [1] and follow these steps: 1) Click on Domains [2] 2)...
It is not possible to change the Legal Registrant of a .uk domain name via your client area [1],the change must be done via Nominet. You can do this via your online Nominet account - please go to https://secure.nominet.org.uk/auth/login.html [2] (No...
Step 1 First, you need to add the mail account via your Control Panel. Step 2 Once you have created a mail account in your Control panel, open Outlook 2007 and choose the TOOLS menu, then ACCOUNTS SETTINGS. Step 3 Click on NEW on the email tab. ...
Live graphs and running totals in the control panel allow you to track your usage over time and keep track of how much you're using on a hourly, weekly or monthly basis.
You simply need to send a email to support@netcetera.co.uk [1] or you can log into your client area at https://my.netcetera.co.uk/ [2] and click on 'Submit a ticket' Please ensure that you include your client number. Links: ------ [1] mailto:suppor...
This knowledgebase article will give you a step by step guide on how to order Anti-spam/Virus Filter for your domain,firstly log into your client area at https://my.netcetera.co.uk/ [1] and follow these steps: 1) Click on Services 2)Click on 'Orde...
This knowledgebase article will give you a step by step guide on how to order and install a SSL cert,firstly log into your client area at https://my.netcetera.co.uk/ [1] and click on Services --> Order new Services --> SSL Certs " src="http://my.netcet...
Scaling your resources is simple and flexible! Open the pool you wish to scale and click the Resources tab. Then click the green 'Upgrade / Downgrade' button. Choose the new values and click continue. * You cannot reduce the pool to less than...
1. Open the SQL Server Configuration Manager (Start -> Programs -> Microsoft SQL Server 2008 -> Configuration Tools -> SQL Server Configuration Manager) 2.Expand the SQL Native Client Configuration 3.Click on Client Protocols 4.Right-Click TCP/IP and sele...
INTERNATIONAL DOMAINS - SUCH .COM/.NET/.ORG/.INFO/.BIZ   1.Login to https://my.netcetera.co.uk/ [http://my.netcetera.co.uk/] 2.Click on Domains --> My Domains 3.Then click on the down arrow and select Manage Domain. 4.Click on Register Lock and ...
1.Log into your client area at https://my.netcetera.co.uk [1] 2.Click on the link 'My Invoices' and select the outstanding invoice that needs the PayPal subscription updated on. 3.Click on the Paypal Subscribe Button,then Log into your Paypal account -...
This knowledgebase article will give you a step by step guide on how to upgrade your account. Sign into your Client area at https://my.netcetera.co.uk [1] and follow these steps: 1) Click on 'SERVICES' from the top navigation menu and then click on '...
This knowledgebase article will give you a step by step guide on how to upgrade your Trial account to a regular account. Sign into your Client area at https://my.netcetera.co.uk [1] and follow these steps: 1) Click on 'SERVICES' from the top navigatio...
1.Log into your client area at https://my.netcetera.co.uk [https://my.netcetera.co.uk] 2.Click on Services --> My Services 3.Click on 'Active' beside your hosting package,then click on Upgrade/Downgrade options (left hand side) 4. Select the new con...
It is difficult to predict exactly how many HCUs your application will use until you try it. Our quotas are designed so that you will run out of HCUs at roughly the same point you begin to run low on bandwidth quota. The following are some rough guidel...
  We are unable to cancel any PayPal subscriptions for you. Please follow the steps below to cancel a PayPal subscription: * Log in to your PayPal account at www.paypal.com [https://www.paypal.com/]. * Click the SETTINGS icon next to "Log out." ...
\N\NEDITING YOUR HOST FILE\N\N For various reasons it may be necessary to update the _hosts_ file on your computer to properly resolve a web site by its domain name. The most common reason for this is to allow people to view or publish web content imme...
If visiting an SVC file on your site and it gives a 404 error, it is most likely because the handler mappings for svc have been removed from your site somehow. To fix this, simply add the svc handlers to your web.config. The handlers described are b...
This knowledgebase article will give you a step by step guide on how to install DotNet Nuke from your Control Panel. Sign into your Control Panel at https://cp.netcetera.co.uk [1] and follow these steps: Note: If you want to install DNN using you...
This knowledgebase article will give you a step by step guide on how to install Umbraco CMS from your Control Panel. Sign into your Control Panel at https://cp.netcetera.co.uk [1] and follow these steps: 1) Click Microsoft Web App Gallery 2) Find...
Many people who have an iPhone wish to access their emails at any time while on the go. However, manually configuring an email account is often tricky. This article will give you a step by step guide on how to manually configure your email account on y...
This article will provide you a step by step guide on how to start/stop application pool from your Control Panel. Sign into your Control Panel at https://cp.netcetera.co.uk and follow these steps: 1) Click on Hosting package. 2) Click on Websi...
_Pinging_ is a command which tells you if the connection between your computer and a particular domain is working correctly. In Windows, select _Start > Programs > Accessories > Command Prompt_. This will give you a window like the one below. Ent...
_Traceroute_ is a command which can show you the path a packet of information takes from your computer to one you specify. It will list all the routers it passes through until it reaches its destination, or fails to and is discarded. In addition to thi...
We offer SSH access to your secure jailed environment, so that you can administer your website from the commandline.
Client Remote Access * Follow- http://www.teamviewer.com/en/products/remotecontrol.aspx [1] * Click "Start Full Version" * Select "Install" * Click "Next" * Select "Both of the Above" * Click "Next" * Accept terms and conditions * Cli...
This knowledgebase article will give you a step by step guide on how to log into your control panel directly via your client area,firstly log into your client area at https://my.netcetera.co.uk/ [1] and follow these steps: 1) CLICK ON 'SERVICES' 2...
This tutorial will help you setup your Mac Mail client with your Netcetera's email settings. 1. Start Mac Mail, click on the Mail button from the menu and select Preferences. 2. Click on the Accounts tab from the top menu and click the + button a...
If you want to use your .xxx domain or publish content (resolve) to the internet, you must complete the ICM Registry's free membership application process to obtain a valid .xxx membership ID. When you purchase your domain name, the registry emails ...
Almost all of the Microsoft templates require at least 30GB of Disk space (and a recommended 1GB of RAM). Trying to build a Windows server on the 512MB Cloud machine, or on less resources will likely result in failure.
TO OUR EU-BASED CUSTOMERS Due to the European Commission's Council Directive 2008/8/EC of 12 February 2008, when consumers who are subject to paying EU VAT and who are established within the European Community make an online purchase, will be charged ...
Microsoft Visual Studio and Web Matrix both support a new way to publish your website, using Microsoft's Web Deploy. Our Shared Hosting supports Web Deploy which can be enabled by editing your websites settings in your WebsitePanel Control Panel. [1] ...
The .XXX top-level domain name (TLD) provides an easily identifiable extension for the adult entertainment industry, its consumers, and those who want to avoid it. These domain names can be three to 63 characters in length. They can contain English-...
Navigate to the server overview, click Rebuild and choose the template to install.
BELOW YOU CAN FIND INSTRUCTIONS FOR INSTALLATION OF THE REGISTRAR MODULE ON RESELLER WHMCS. 1. UPLOAD AND EXTRACT REGISTRAR MODULE INTO YOUR WHMCS. 2. It's time to enter integration code. Open _'additionaldomainfields.php' _file located at _'i...
SELF-MANAGED SERVER SUPPORT POLICY Our dedicated support technicians aim to provide you with responsive and professional assistance so that you can manage your Server effectively. SUPPORTED SERVICES All of the user functions can be administered via Rem...
When you reboot a server it can take serveral mintues for it to start back up correctly. It can also take serveral mintues more for the machine to show as "on" in your Netcetera client area. Please refrain from rebooting or power cycling the machine ...
Compute units can be bought much like data transfer or disk space, you can choose to upgrade to a better account type which offers a higher quota.
HCUs measure your processing time on our web cluster, 10,000 HCUs are roughly equivalent to one dual core 2Ghz server running for a period of 1 month. HCUs are depleted based on actual time your website requires on the cluster - this allows for both fo...
A resource pool is a billing construct. In simple terms, it is a virtual 'bucket' of CPUs, RAM, Disk Space, etc, from which you can build, scale and manage your servers. You buy the aggregate total resources you need, and can make as many servers...
HTTPMail is a mail access protocol that allows you to access your mail from the server and leaves the email on the server. HTTPMail provides similar functionality to IMAP, where by an Outlook Express or Outlook client can access and manage messages and...
IMAP4 is a mail protocol that allows users to be disconnected from the main messaging system and still be able to process mail. Users can store messages on a local machine or on a server. IMAP has distinct advantages over POP because it allows you man...
PHPinfo is a function that returns information, in HTML form, about the PHP environment on your server (see http://us2.php.net/phpinfo [1] for more information). To run PHPinfo you can save the following code in a file on your computer using your text...
When you contact Netcetera support we may need to validate your account before we can discuss account specific details. If you wish to have someone else contact our support team, such as your web developer, then we would recommend you give them the Supp...
You can install it from: http://www.microsoft.com/web/downloads/platform.aspx [1] Links: ------ [1] http://www.microsoft.com/web/downloads/platform.aspx
1.Firstly log into your client area at https://my.netcetera.co.uk/ [https://my.netcetera.co.uk/] 2.Once logged in,you will see your Client ID under the 'Your Info' box (top left)
The .XXX top-level domain name (TLD) provides an easily identifiable extension for the adult entertainment industry, its consumers, and those who want to avoid it. \N\NWHO CAN REGISTER .XXX DOMAIN NAMES?\N\N COMMUNITY MEMBERS Individuals, busi...
Our support staff ask that you send in 1 issue per ticket or e-mail. This helps us to better track the requests that you send in, and having them separated into separate issues you are seeing allows us to better tag and track issues that you are seeing...
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