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Knowledgebase : VPS
     

This knowledgebase article will give you a step by step guide on how to order additional items for your VPS,firstly log into your client area at https://my.netcetera.co.uk/ [1] and follow these steps: 1) Click on 'View Available Addons' 2) Select the pr...
FOR A CLUSTER LOAD BALANCING CONFIGURATION: 1. Log into your client area at https://my.netcetera.co.uk/cloud [1] 2. Go to Services ---> Load Balancer then Service management. 3.From here,you can specify the port for this load balancer to run o...
This knowledgebase article will give you a step by step guide on how to cancel your Cloud Server account. 1. Login to your client area at https://my.netcetera.co.uk/cloud 2. Click on 'Services'. 3. Click the service which you wish to cancel. 4. Sele...
This knowledgebase article will give you a step by step guide on how to update your Websites 'A' record from your Control Panel. Sign into your Control Panel at https://cp.netcetera.co.uk [1] and follow these steps: 1) Click on Domains 2) Click o...
If you have requested Vmware as the base operating system on your dedicated server for Virtualisation, we will always install a trial of the latest version of ESXi. This will begin the 90 day Trial Period of this software. When the trial is over ...
_Pinging_ is a command which tells you if the connection between your computer and a particular domain is working correctly. In Windows, select _Start > Programs > Accessories > Command Prompt_. This will give you a window like the one below. Ent...
_Traceroute_ is a command which can show you the path a packet of information takes from your computer to one you specify. It will list all the routers it passes through until it reaches its destination, or fails to and is discarded. In addition to thi...
Our support staff ask that you send in 1 issue per ticket or e-mail. This helps us to better track the requests that you send in, and having them separated into separate issues you are seeing allows us to better tag and track issues that you are seeing...