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Knowledgebase : Shared Hosting
 

1.You need to open IIS Manager on you local PC,if you do not have it installed then you can download if from http://www.iis.net/download/IISManager [1] 2.Log into your control panel and click on Websites on the left hand menu - then click on the sit...
Please see this link for more information regarding this PHP mail component. http://phpmailer.sourceforge.net [1] SPECIAL NOTE Be sure to make the following changes when using this coding example: 1. Replace _YourDomain.com_ with a valid Netcetera...
This knowledgebase article will give you a step by step guide on how to transfer domains into your account with us,firstly sign into your client area at http://my.netcetera.co.uk/ [1] and follow these steps: 1. Click on 'Domains' 2.Click on 'Transf...
This knowledgebase article will give you a step by step guide on how to view the real time status of a domain transfer,firstly sign into your client area at http://my.netcetera.co.uk/ [1] and follow these steps: 1. Click on Domaims,then 'My Domains'...
WORDPRESS VULNERABILITY :- WHAT IT IS ABOUT ? There was a new serious WordPress vulnerability announced recently, which has the potential to cause us a whole lot of disruption. Current versions of WordPress are vulnerable to a stored XSS. An unauthentic...
Yes, your hosting account fully supports ASP.net WebMatrix.  For more details on ASP.net WebMatrix see: http://www.asp.net/webmatrix/default.aspx
Please use the following connection string when connecting to SQL via WebMatrix: server=nameofsqlserver;database=yourdatabasename;user id=yourdatabaseusername;password=yourdatabasepassword. You will be able to find the name of the server within y...
Parent Paths are a security risk and hence they are been disabled as per Microsoft's recommendation. Instead of using Parent Path, change: to Where "virtual_path" is determined by mapping the directory or virtual directory hierarchy from...
Yes,all shared packages support PERL scripting,please ensure you enable it via your control panel.
Entourage SMTP settingsOpen Entourage. Pull down the "Tools" menu and select "Accounts". See how many accounts are listed here. If there is more than one, you will need to change the following steps on all accounts. Highlight the accou...
If you see this error when you try to enter your website properties via your control panel, it might have to do with your WEB.CONFIG file under the WWWROOT directory. The following artical will show you how to use your FILE MANGER from your control pan...
When you're having a computer problem, sometimes you might want help from someone else. You can use Windows Remote Assistance to invite someone to connect to your computer and help you, even if that person isn't nearby.1. Open Remote Assistance by clickin...
1.Log into your control panel at https://cp.netcetera.co.uk [1] 2.Click on your Package name then click on File manager 3.Click on your website name --> logs -->w3svc -->your logs will now show 4.If you wish to delete the log files then select...
This knowledgebase article will give you a step by step guide on how to cancel your account,firstly log into your client area at https://my.netcetera.co.uk/ [https://my.netcetera.co.uk/] and follow these steps: 1) CLICK ON 'SHOP' 2) Click on 'My Servi...
To see your domain on our system before a DNS change takes effect, either: 1) Edit your hosts file on your PC. If you are using Windows, use "Start", "Find", "Files and Folders" to find a file in your windows directory (or...
Step 1 First, you need to add the mail account via your Control Panel. Step 2 Once you have created a mail account in your Control panel, open Outlook 2007 and choose the TOOLS menu, then ACCOUNTS SETTINGS. Step 3 Click on NEW on the email tab. ...
This knowledgebase article will give you a step by step guide on how to order and install a SSL cert,firstly log into your client area at https://my.netcetera.co.uk/ [1] and click on Services --> Order new Services --> SSL Certs " src="http://my.netcet...
1.        Press the PrintScreen button2.        Run Paint. It is in Start Menu/Programs/Accessories (If it is not there, add it by running Add/Remove programs in the Control Panel. Select Windows Setup).3.        Go to the edit menu and select Paste. You ...
This knowledgebase article will give you a step by step guide on how to upgrade your account. Sign into your Client area at https://my.netcetera.co.uk [1] and follow these steps: 1) Click on 'SERVICES' from the top navigation menu and then click on '...
This knowledgebase article will give you a step by step guide on how to upgrade your Trial account to a regular account. Sign into your Client area at https://my.netcetera.co.uk [1] and follow these steps: 1) Click on 'SERVICES' from the top navigatio...
1.Log into your client area at https://my.netcetera.co.uk [https://my.netcetera.co.uk] 2.Click on Services --> My Services 3.Click on 'Active' beside your hosting package,then click on Upgrade/Downgrade options (left hand side) 4. Select the new con...
There are several methods,the most common one would be to use SQL Server Management Studio 2008 Express - this is part of SQL Server Express and can be downloaded Free from here: http://www.microsoft.com/downloads/details.aspx?FamilyID=B5D1B8C3-FDA5...
This knowledgebase article will give you a step by step guide on how to install Joomla from your Control Panel. Sign into your Control Panel at https://cp.netcetera.co.uk [1] and follow these steps: 1) Click Microsoft Web App Gallery 2) Find and clic...
This knowledgebase article will give you a step by step guide on how to install Umbraco CMS from your Control Panel. Sign into your Control Panel at https://cp.netcetera.co.uk [1] and follow these steps: 1) Click Microsoft Web App Gallery 2) Find...
This knowledgebase article will give you a step by step guide on how to install WordPress from your Control Panel. Sign into your Control Panel at https://cp.netcetera.co.uk [1] and follow these steps: 1) CLICK MICROSOFT WEB APP GALLERY 2) FIND A...
Windows XP allows to send a request for assistance to another Windows XP system . The system asking for help/ support ("Assistance") is called the "Novice", the system giving help / support is called the "Expert" : Such a con...
_Pinging_ is a command which tells you if the connection between your computer and a particular domain is working correctly. In Windows, select _Start > Programs > Accessories > Command Prompt_. This will give you a window like the one below. Ent...
SYMPTONS:When you browse a page or click a link on your website you receive the errorHTTP Error 405 - The HTTP verb used to access this page is not allowed. CAUSE:This error can occur when you are trying to POST data to a page considered static such as a ...
There is a bug in Microsoft Visual Studio 2010, which will prevent you to publish the website using Web Deploy feature within Microsoft Visual Studio 2010. To resolve this, please install SP1 for Microsoft Visual Studio 2010. You can download it u...
You can browse to webmail and webadmin for SMTP3.INETC.NET mail server via the below URL: - Webmail :   http://webmail.inetc.netWebadmin :   http://mailadmin.inetc.net:90/cgi-bin/wconsole.dll
You can browse to the webmail and webadmin for SMTP690.INETC.NET mail server via the below URL : - Webmail : http://webmail690.inetc.net or http://smtp690.inetc.net/Webadmin : http://webadmin690.inetc.net/
Under the publish web settings,enter the below: Publish Method - Web Deploy Service url - yourdomain [1].com Site/application: yourdomain.com Tick the box - Allow untrusted certificate Username: is the username you created when you setup...
The reason this error appears is that something went wrong in the asp file that was attempted to run. This could be because of many reasons but in most cases information as to details of the failure are written to the browser screen such as "Syntax Error ...
CDONTs is no longer supported on Windows 2003 server. Microsoft introduced CDO back several years ago to replace CDONTs. You will need to convert your code to use CDO. Sample code for CDO can be found below:
To show the actual error and stack trace revealing the location of the problem with the code on your script, you need to enable custom errors. In the root of the web that you are debugging, edit the web.config file and enter the line
We do not allow this file type to be uploaded to our shared servers as it is a security risk - you will need to zip the files first before you upload them.
You will see this error when you are trying to call an object (dll) that is not installed on the server. If you know you are calling the component correctly, and believe it should be installed on our server, please log a support call
WebMatrix includes SQL Server Compact, which is a lightweight version of Microsoft SQL Server that lets you create databases for your websites. When you create a database, it's added as an .sdf file in the App_Data folder of your website. Using SQL Server...
We have recently been checking for PHP scripts that are vulnerable to attack as we have found that spammers are now targetting websites that have a contact.php or sendmail.php page and using these scripts to send out their spam. The "hack" is a fairly...
As your scripts will be run within a Windows environment, the path to the perl interpreter is not specifically required. (shown at the top of a script similar to the following:) #!/usr/bin/perl If you are having problems executing your perl script, ...
Please use mail.netcetera.co.uk.
Using our https://cp.netcetera.co.uk [1] control panel you have the ability to manage your account without the need, in many cases, for requests to be sent for manual processing by our Support Team. This is mutually beneficial as it allows you to make ...
Microsoft Visual Studio and Web Matrix both support a new way to publish your website, using Microsoft's Web Deploy. Our Shared Hosting supports Web Deploy which can be enabled by editing your websites settings in your WebsitePanel Control Panel. [1] ...
Customers occasionally ask for explanations about how tickets and support issues are processed, as well as what various ticket status codes indicate. This article provides a summary of how we handle support requests within our system.To assure fastest res...
Create animated GIFs Works with GIF* (RLE only) JPG, PNG and BMP formats Create new or modify existing images Add text and images transparently Create gradient fills Draw methods such as rectangle, arc and circle Crop, flip, resize and rotate ...
Sometimes the best way to fix a problem is to have someone show you how. Windows Remote Assistance is a convenient way for someone you trust, such as a friend or technical support person, to connect to your computer and walk you through a solution—even if...
You can download it from Microsofts website - the direct download link is here:http://www.iis.net/download/IISManager
Our support staff ask that you send in 1 issue per ticket or e-mail. This helps us to better track the requests that you send in, and having them separated into separate issues you are seeing allows us to better tag and track issues that you are seeing...