At Netcetera, the security of your account and services is a top priority and we’ve been working hard behind the scenes to bring you new account security features.
We have now released Netcetera Support PIN. When you contact Netcetera support, we may need to validate your account before we can discuss account specific details.
If you wish to have someone else contact our support team, such as your web developer, then we would recommend you give them the Support PIN. You can then revoke the PIN once the web developer has finished their work. The Support PIN is a unique number that you can create via your client area and is valid for 24 Hours.
Creating your Support PIN couldn’t be simpler. Just login to the Netcetera Portal and in the top left hand corner, you will see the new Support PIN generator.
By clicking on the Generate new PIN button, your new Support PIN will be automatically generated and you can then use this to get in contact with Netcetera and quickly verify your identity.
Once your PIN is generated, it will be valid for 24 Hours and you can choose to revoke or generate a new PIN at any time. It’s quick, simple and gives your account greater security.
Imagine the benefits of having super fast reliable hosting without having to pay a small fortune for the pleasure of knowing your website is in safe hands? Netcetera is pleased to announce that we have been ranked the UK’s number one service provider for speed and reliability by Webperf for the month of July. Right throughout 2017 Netcetera has maintained its position as the UK’s most reliable hosting provider, meaning that all of Netcetera’s hosting clients have some of the most reliable and fastest websites on the planet.
Webperf, the Independent Monitoring Service Company calculates the transferring rate against time. This measures the speed of our datacentre. Since October 1998 Webperf has been the UK’s only independent ISP performance benchmark. Testing any willing ISP’s for performance and reliability 24/7. Unlike some ISP’s, we are more than happy to have external monitoring as it clearly demonstrates just how fast and reliable our hosting is. Just take a look…
Netcetera has now been in business for over 21 years and it is our intention to continue to strive to be the number 1 hosting provider in the UK. Reliability and speed with added value for money. Not only do we deliver unrivalled speed and reliability we back all this up with industry leading technical support 24/7. Moving from your current provider has never been easier, with 24/7 support on hand to help you through the process and with Netcetera’s excellent Concierge Migration Service all the hassle of migration is taken away. So if you want to say goodbye to unreliable support slow speeds and downtime say hello to Netcetera Hosting, the most reliable hosting provider in the UK.
If you’d like to join the thousands of clients from around the world who have already chosen Netcetera to meet all of their hosting requirements simply click on the below button today and start your move towards better hosting today.
We are pleased to announce our success at the recent Isle Of Man Energy Awards, an annual event held on the Isle Of Man to recognise both private and public sector organisations and businesses that have demonstrated a commitment towards the responsible use of power and energy.
Netcetera’s clients have helped the business save over 2 million kilos of CO2 emissions since switching over to the Manx Utilities Green Energy Tariff. None of which would have been possible without the support and commitment of all of our clients over the last few years.
Reaching this new milestone was this week recognised at the Isle Of Man Energy Awards held within the Barule Suite at Government Offices. Netcetera was presented with the award for biggest saving within the private sector. Our commitment to the environment through our use of green renewable energy along with our use of energy efficient servers and cooling equipment allows Netcetera to provide clients all over the world with a vast choice of zero carbon hosting solutions that are suitable for all hosting needs. From personal websites for individuals, to providing global companies with bespoke managed IT solutions. Netcetera is still the only Zero Carbon Datacentre on the Isle Of Man able to deliver a vast array of innovative hosting solutions to clients, without charging a premium to go green.
We are extremely proud of our achievements to date and we are determined with your continued support to save even more CO2 from entering the atmosphere. Our home on the Isle Of Man is still clean and green and Netcetera is fully behind the Isle Of Man Government’s goal to reduce Carbon Emissions by 80% by 2050. If you currently have a hosting solution that is adding to your carbon footprint perhaps its time to consider what we can do to help you reduce your CO2 emissions. Choosing a hosting solution from Netcetera is easy. Simply click on the below button today and you can join the thousands of clients from around the world who have chosen clean green reliable hosting from Netcetera. Be a part of our journey and help us reach our next milestone of 3 million kilos of CO2 reductions.
If you already own a domain ending in .UK (e.g. .co.uk) then for a limited period, you may have the rights to your equivalent shorter .uk domain.
Time is ticking for you to claim your reserved domains and we don’t want you to miss out. So, for a limited time, we are giving you your matching .uk domains FREE for TWO YEARS*
When the shorter .uk domain was launched in 2014 the rights to many .uk equivalent domains were reserved until 10 June 2019, after this date theywill be released into the public domain.
Registering your .uk domain today means:
Peace of mind that you have registered your .uk equivalent domain before the deadline closes
You can use this domain to increase your online presence
The .uk domain is the shorter UK focussed domain for businesses and individuals and delivers the same trust, reliability and credibility as .co.uk.
If you own a .co.uk, .org.uk, .me.uk., .plc.uk, .net.uk, or .ltd.uk, you may have the right to register your .uk for FREE for the next two years.
In this day and age it is crucial for any business to have a website, your website is your shop window to the world and having a .uk is a great way to engage and build confidence with potential clients.
Not only does having a .uk domain name promote a sense of trust and professionalism about your business, but when your website is found itcan be a fantastic way to show new clients everything they need to know about your business including reviews from your already satisfied customers. Having a shorter more memorable .uk domain name can also increase your sales. 73% of UK consumers prefer to click first on a website ending in .UK when searching online for a product or service**
We have already started contacting our clients to inform them about this great offer. If you already have an account with us and you think you can take advantage of this offer
please do not hesitate to get in touch using the below button. If you are not already one of our valued clients and don’t want to miss out on any future offers we may have, now’s the time to join the thousands of clients who have already switched to Netcetera. With over 20 years of experience we’ll support and help you make the most from your online presence Netcetera is the place to go for all your domain and hosting requirements.
Speak to our friendly team today to find out what our services can do for you, or for any other queries, please call 03330 439780 or Chat Live with one of the team
*You have the rights of registration to your .uk equivalent domain until 10 June 2019, after which your .uk equivalent domain will be released and anyone can register it. We are offering your .uk domain free of charge for two years. This offer cannot be used in conjunction with any other offer, sale, discount or promotion. After the initial purchase term, discounted products will renew at the then-current list price. Offer does not apply to Premium domains or renewals.
Can you access your office on the go at any time or from any location? If not, then perhaps it’s time to take a look at what Office 365, Microsoft’s flagship business email solution. Here at Netcetera we want the best for your business and we believe that having an Office 365 business package is definitely a way to achieve this. It’s never been easier to be connected to your office regardless of time of day, wherever you may be and whatever device you may be using. Office 365 has been designed to meet your needs, allowing you to continue to use the software you have been using for years, but shifting the burden onto Microsoft with fantastic support from Netcetera, one of Europe’s leading Datacentres.
Office 365 is a cloud-based service hosted by Microsoft that brings together familiar Microsoft Office desktop applications with business-class email, shared calendars, instant messaging (IM), video conferencing and file sharing. In today’s business world you need technology to be available around the clock and across multiple devices, to make sure that your business continues to be productive and efficient. Office 365 delivers just that, so that you can then deliver fast, reliable service to your customers. Because Office 365 is a cloud based solution, you can gain big business benefits for a low monthly cost. What’s more, there’s no costly set-up fees, expensive upgrades or lengthy set-up times. Installation is simple. You can soon be up and running with everything from email, contacts and calendars to web-conferences and file sharing.
Take a look below at the features of this amazing package:
Full, installed Office applications (Word, Excel, PowerPoint, Outlook, Publisher, and OneNote) on up to 5 PCs or Macs
Office on up to 5 tablets and 5 phones
Online versions of Office including Word, Excel, and PowerPoint
File storage and sharing with 1 TB storage/user
Business-class email including calendar, and contacts with a 50 GB inbox
Unlimited online meetings, IM and HD video conferencing
Skype for Business App
Corporate social networking
You can have all of the above and awesome 24/7 technical support from Netcetera to match, starting from only £3.70/pm.
So what are you waiting for? If you’re looking for a solution that will make life easier, ensuring you can always access what you need, regardless of where you are and what device you may be using, Netcetera and Office 365 can provide you with the perfect solution. Just click the button below to enjoy all the benefits Office 365 can bring to your business.
Netcetera, a leading global provider of carbon neutral hosting and managed IT solutions based in Ballasalla has successfully achieved the Customer Service Excellence Award. This Nationally recognised standard benchmarks Netcetera’s customer service and ensures that the company’s clients will get the highest levels of customer service and technical support when they choose any of Netcetera’s vast array of modern hosting and managed IT solutions.
The company has recently undertaken a vigorous external auditing process of all their procedures for supporting clients. From how the company deals with a client’s initial enquiry, ensuring the client gets the right solution to meet their needs along with how the business supports them during the onboarding stage of their journey, and the after sales and 24/7 technical support provided once a purchase has been made.
Netcetera is happy to announce that they have now been granted the Customer Service Excellence Award in recognition of their continual delivery of the highest levels of customer service making Netcetera the first privately owned business on the Isle of Man to achieve this type of recognition for excellence in customer service.
Being able to display the Customer Service Excellence Hallmark clearly shows potential clients that they have the right to expect the very highest levels of customer service and that the products and services offered will be delivered with the very best support available.
With technology changing on a daily basis Netcetera has gone to great efforts to put customer service at the forefront of everything they do. With a vast array of the very latest hosting solutions to choose from, having a friendly team of experts on hand to help and assist clients through the process has become a key element of the success of the business and one that sets the company apart from many of its competitors. CEO Peter Skelton stated, “As a company within a global competitive industry there is much more to success than just providing clients with a product to suit their needs.” He went on to say, “Providing the very best support is now more important than ever to the growth of our business and I am proud of the way the whole team has embraced how we provide support for all of Netcetera’s clients, regardless of the value of the product purchased. All clients should expect the very best products and support available and this is what we are now pleased to do here at Netcetera.”
Netcetera has been a leading hosting provider for over 20 years and during this journey the company has grown to provide hosting and datacentre solutions to some of the Island’s largest businesses along with clients in over 75 countries around the world. The new mark of excellence now further demonstrates how the business will continue to stay ahead of its competitors, not just through the provision of carbon neutral hosting but now with the added recognition that all clients of the company can expect the highest levels of excellent support throughout the whole customer journey.
Lawrie Hooper MHK, Department of Economic Development Member with responsibility for Grants and Assistance, commented:
‘Netcetera’s achievement demonstrates that they can build team and individual skills and deliver a truly customer focused service to drive sales, give added value and show a commitment to improvement. The Department’s Business Support Scheme supported Netcetera in achieving this accreditation and support is available to any business wishing to gain a quality accreditation including Customer Service Excellence’.
Netcetera is one of a very small number of Hosting Service Providers in the UK that has been awarded the Customer Service Excellence Award and the only Isle of Man based provider of datacentre solutions to have achieved it. The CSE Hallmark is the guarantee of an industry leading quality service and the company takes great pride in being able to display the CSE hallmark of excellence.
If you would like to discover more about any of Netcetera’s vast range of hosting and datacentre solutions simply click on the below button and visit our website today.