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Jan
6
Achieve More and Save Money With 3CX And Netcetera
Posted by Steve Salter on 06 January 2017 05:25 PM

Looking to save money on your telecoms? We are pleased to announce that we are now a 3CX Certified Partner. In simple terms this means we can find you huge savings and improve the quality and reliability of how your business communicates.

Netcetera can now offer all of our clients, old and new the very latest in telephony solutions, a full cloud based PBX integrated phone system. Through our partnership with 3CX we can now offer you a telephony solution that is compatible with a vast number of existing VoIP based handsets as well as Android and iOS devices the FREE 3CX app. This exciting new service encompasses all your telephony needs and promises better uptime, lower costs, and better coverage, both at home and on the road.

Cloud Phone System

Because software licensing is based only on active calls (not on the number of lines or extensions), you can have as many phones/extensions configured as you like. If you find that you are hitting the active call limit, we can easily upgrade your licensing without interfering with your running system.

Upgrade system capabilities as you expand during busy seasons and drop back down afterwards, all at the press of a button.

It has always proven to be a difficult scenario to integrate the various open-source solutions that are available. VoIP is clearly most cost-effective way of doing things. Through are partnership with 3CX we are confident that we can deliver a robust reliable phone service for your business.

Benefits include:

  • No need for separate phone cables
  • Use your existing network infrastructure
  • Easy installation and configuration via the web-based management console
  • Cloud based deployment with easy upgrade paths
  • Hot-desking, work from the road, or from home
  • Self-service User Portal for configuration
  • Unified Messaging – receive voice mail and fax via email
  • Instant messaging (chat) via call assistant
  • Unlimited auto-attendant / digital receptionist
  • Phone provisioning
  • Paging and intercom
  • Call forwarding with advanced rules by caller ID,
    time and type of call (Follow-Me)
  • Call queuing
  • Call recording
  • Call conferencing
  • Call intercept (eavesdropping)
  • Call parking, call pickup, call forward, dial by name
  • Music-on-hold and announcements
  • Software based client for Windows and Mac

If you would like to discover the advantages of a Hosted IP PBX and see the cost savings for yourself simply click on the button below to register your interest or give our friendly team of experts a call.

Register Your Interest Today

Questions?

Speak to Belinda today to find out what our services can do for you, or for any other queries, please call 0800 808 5450 or Chat Live with one of the team

 

 

 

 


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May
27
Business Support Packages To Launch Your Enterprise
Posted by Steve Salter on 27 May 2016 12:28 PM

As Netcetera celebrates 20 years of successful business we thought we would throw our support behind a great new initiative to help startup businesses prosper.

The Netcetera JumpStart programme is targeted at helping new businesses create the next BIG thing – be it in FinTech, Cloud, Internet, Mobile, Games development, eCommerce. Regardless of how big or small your idea is, we’re here to help you bring it to life. We will provide your Startup with a great workspace at our Datacentre as well as FREE tools, top-quality mentorship, and training workshops designed to successfully take your business to the next level.

We know in the current economic climate how important it is to get as much support as you possibly can before turning an idea into a viable business proposition. This is why we’ve put together some exciting new products and services that have been designed to assist new businesses make the most of their IT and internet presence.

From cost effective hosting for websites right the way through to a fully managed suite of racks, we have the ideal solution to make your business work for you. We can also provide you with all of the marketing tools you need to make the most of your website and social media platforms and if you need a modern office to work from, we can also address that too.

We also understand that finances don’t always flow as expected for startup businesses and that’s why our product pricing is very clear, competitive and available on a choice of billing cycles enabling you to manage your cashflow.

Managing IT isn’t easy either. It can be very time consuming and costly and it’s not something that everyone can do. Technology shouldn’t put you off starting down the road to success. We’ve made IT management easy for new businesses with fully managed and monitored hosting packages built around your own technical abilities.

So if you’ve got a great business idea, regardless of what it is, we’re here to help you make it a success. Register your interest today and we’ll send you some details or arrange a call to discuss what we can provide to make your business dreams become a reality.

Awesome Startup Packages

If you would like to become one of our satisfied clients and find out what Netcetera could offer your business why not give us a call or if you’re passing by, why not book a tour of one of the most modern energy efficient datacentres any where in the UK.

Questions?

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450 or Chat Live with one of the team

 

 

 

 


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May
5
The Ultimate Tool To Transform Your Website
Posted by Steve Salter on 05 May 2016 11:30 AM

How would you like to drive more business opportunities through your website? 

Netcetera is pleased to announce that we have partnered up with vCita LiveSite, a revolutionary new product that can guarantee to capture more visitors on your website and dramatically increase opportunities.

LiveSite lets clients contact you more effectively, schedule appointments, share documents and even pay online.

Document Sharing with vCita is easy and secure.

Client Engagement Platform for Small Businesses by vCita

With over 100,000 small businesses using vCita LiveSite worldwide,we’re quite confident it will help your business grow.

Fill Your Schedule:

Your clients want your website to show the services you offer and have the ability to book time with you. Whether it’s for an initial consultation or a follow up appointment, we all know that the process needs to be quick and easy — without  back and forth with emails or playing phone tag. Image-1-LiveSite

With vCita Online Scheduling your clients can schedule an appointment with you or any of your staff members within seconds via the web, mobile device or social media 24 hours a day!

You can predefine a list of services, durations, locations and fees and let your clients choose what works  for them, and with email campaigns that can significantly increase your conversation rate.

Boost Email Campaign Effectiveness 

Want to easily increase your email campaign response rates? Add vCita LiveSite calls-to- action to your campaigns and you can significantly increase response rates by as much as 70%.

Get Paid Faster

Clients have come to expect online payment options for goods. Now offer the same convenience for  your services through your website. vCita Online Payments is a convenient  and easy way for clients to pay online—before or after services  are provided.Image 6 - LiveSite Online Payments

Simply add a services menu, including fees and when clients book time they can prepay.  Or add a “Pay Now” button and returning clients are recognized and alerted to payments due.

Eliminate No‐Shows Easily

Client Engagement Platform for Small Businesses by vCita

Appointment no‐shows cost you time and money. End no‐shows with vCita LiveSite. Simply schedule the  appointment in your vCita LiveSite online calendar and your client will automatically receive a text (SMS) and/or email reminder of the appointment.

“I would recommend vCita to anyone with a calendar. Leveraging vCita with Constant Contact creates a powerful tool and positively impacts our business. It’s so easy and cost effective. Our clients can book appointments online – right from their smartphone — instead of procrastinating until the last minute. It saved us at least 150 hours of phone calls and coordination during tax season, and has changed how we manage our clients and our time.”    Effie Bar-Caspi, chief operating officer at GPL Tax and Accounting.

You can also customize the reminder— from the message to the time it’s delivered . If the client has a scheduling conflict , they can quickly reschedule – on a mobile device. No more no‐shows, save time and money and the frustration of missed appointments with vCita LiveSite.

If this all sounds too good to be true why not take it for a test run to see how it can transform your business. Take advantage of our 30 day free trial and you’ll soon see the improvements vCita can bring to your business and find out why it is currently being used by over 100,000 businesses around the world.

Get Your Free Trial

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450

 

 


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Mar
31
IOVOX Makes Intelligent Call Analytics Available To SMB’s
Posted by Steve Salter on 31 March 2016 11:10 AM

Want more from your marketing?

Businesses of all sizes and budgets spend money on advertising, but they often don’t know whether that money is being spent wisely as they cannot easily track which ads are driving calls and which are not. Businesses also have very little insight of the effectiveness of  handling incoming calls as their telecom provider only tells them about the calls they make.

Are Your Business Decisions Driven By Data?

IOVOX brings intelligent call analytics to small businesses and helps you understand where calls come from, who is making them and when your busiest times are.

By gaining visibility of your business inbound call activity, you ensure never to miss an important phone call again, easily identify leads and know where to focus your advertising spend for the greatest results.

IOVOX provides an easy use call tracking and analytics solution for SMB’s, allowing them to understand in real-time the effectiveness of their advertising and the efficiency of their call handling.

How Does The Product Solve The Problem?

IOVOX provides local telephone numbers (where available) and an easy to use dashboard showing where calls are coming from, when they are being made and whether they are being answered. By placing call tracking numbers on their advertising, businesses will be able to see which ads are performing well and which are not. Analytics will also tell a business whether it is missing important calls and missing out on business.

By using our local phone numbers and included functionalities, you will :

  • Understand where customer calls come from (e.g. websites, leaflets, print, local adverts, etc.)
  • Have a visibility on the business call activity (call volumes, % of missed calls, unique callers, etc.)
  • Improve call handling by adjusting staff management based on call activity
  • Optimise marketing efforts and cut underperforming promotional spend
  • Support your business expansion to new regions by looking local

We’re now giving you the opportunity to see just how effective IOVOX can be for your business.

What do you get?

  •  1 month FREE trial
  •  Up to 10 IOVOX Numbers (local UK phone numbers) to add to your call mix
  •  Real time visibility on your calling activity and marketing performance in a simple dashboard
  •  Weekly email report straight to your inbox
  • Fail-safe call routing ensuring you don’t miss customer enquiries Missed a call? We alert you by email for instant call back
  • Option to record your calls for training, conflict resolution, regulation conformity purposes
  •  Get context on business calls before answering them with call “whispers”

Get Your Free Trial

Questions?

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450 or Chat Live with one of the team


Read more »



Mar
31
IOVOX Makes Intelligent Call Analytics Available To SMB’s
Posted by Steve Salter on 31 March 2016 11:10 AM

Want more from your marketing?

Businesses of all sizes and budgets spend money on advertising, but they often don’t know whether that money is being spent wisely as they cannot easily track which ads are driving calls and which are not. Businesses also have very little insight of the effectiveness of  handling incoming calls as their telecom provider only tells them about the calls they make.

Are Your Business Decisions Driven By Data?

IOVOX brings intelligent call analytics to small businesses and helps you understand where calls come from, who is making them and when your busiest times are.

By gaining visibility of your business inbound call activity, you ensure never to miss an important phone call again, easily identify leads and know where to focus your advertising spend for the greatest results.

IOVOX provides an easy use call tracking and analytics solution for SMB’s, allowing them to understand in real-time the effectiveness of their advertising and the efficiency of their call handling.

How Does The Product Solve The Problem?

IOVOX provides local telephone numbers (where available) and an easy to use dashboard showing where calls are coming from, when they are being made and whether they are being answered. By placing call tracking numbers on their advertising, businesses will be able to see which ads are performing well and which are not. Analytics will also tell a business whether it is missing important calls and missing out on business.

By using our local phone numbers and included functionalities, you will :

  • Understand where customer calls come from (e.g. websites, leaflets, print, local adverts, etc.)
  • Have a visibility on the business call activity (call volumes, % of missed calls, unique callers, etc.)
  • Improve call handling by adjusting staff management based on call activity
  • Optimise marketing efforts and cut underperforming promotional spend
  • Support your business expansion to new regions by looking local

We’re now giving you the opportunity to see just how effective IOVOX can be for your business.

What do you get?

  •  1 month FREE trial
  •  Up to 10 IOVOX Numbers (local UK phone numbers) to add to your call mix
  •  Real time visibility on your calling activity and marketing performance in a simple dashboard
  •  Weekly email report straight to your inbox
  • Fail-safe call routing ensuring you don’t miss customer enquiries Missed a call? We alert you by email for instant call back
  • Option to record your calls for training, conflict resolution, regulation conformity purposes
  •  Get context on business calls before answering them with call “whispers”

Get Your Free Trial

Questions?

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please call 0800 808 5450 or Chat Live with one of the team


Read more »



Oct
28
Get your FREE Server Healthcheck today!
Posted by David on 28 October 2015 12:47 PM

This winter we are offering a FREE  HEALTHCHECK to all our existing Dedicated and Cloud Server clients!

healthcheck (1)

Your Server  will go through a thorough checklist by our qualified technicians to make sure the server is healthy and in good shape.

11 Point Service includes checks on the following:

  • Server Resources
  • Operating System
  • Patching
  • Backups
  • Security
  • … and much more!

This puts System Administration in the hands of experienced individuals and is just one of the ways that make hosting at Netcetera a truly better experience for you.

Leaving you to run your business with the knowledge that your server is up to date.

Register For a FREE Server Healthcheck

Questions? Let us help!

To speak to one of our Sales Consultants about what our services can do for you, or for any other queries, please fill out our Enquiry Form or call 0800 808 5450

 


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