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Add/edit/remove secondary contacts on your billing account

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With your Netcetera billing account, it is possible to add secondary/technical contacts that can contact Netcetera on your behalf. You can configure each contact with specific permissions and/or to automatically receive copies of certain types of system emails.

For example, you could add your website designer as a technical contact who would have access to your hosting account package but not your invoices. Or, you could add your accounts person as a secondary contact who would have access to your invoices/receipts and who would automatically receive a copy of all renewal emails.

To add, edit or remove an existing contact on your account, please see the following steps:

  • Log in to your Netcetera Client Area
  • Click ‘Hello [You name]’ in the top right of the menu bar
  • Click ‘Contacts/Sub-Accounts’
  • From the Contacts/Sub-Accounts page you can add, edit or remove contacts for your accounts. You can give specific permissions to each contact on your account

If you require further information/assistance on this, please submit a ticket and a member of the team will be happy to assist further.

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