You may open a billing ticket via your
client area or you can simply send an email to billing@netcetera.co.uk which will open a ticket for you.
Our billing department hours are 09.00 to 17.30 Monday to Friday - we aim to reply to your ticket within 30 minutes during these hours.
If you have a Urgent billing query outside these hours then please open a support ticket via your
client area or email support@netcetera.co.uk