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How do I turn on/off the Auto Renew option on a Domain name?

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If you have a domain that you no longer need to renew, it is possible to disable the auto-renewal yourself via your client area directly. You do not need to get in contact with our Billing Department to request this.

To disable the auto-renewal on a domain, please see the following steps.

  • Log in to your Netcetera Client Area and click on Domains > My Domains

  • Beside the domain you wish to cancel, click on Active to the right

  • On the menu on the left, click Auto Renew and then click Disable Auto Renew

** If there is a invoice already raised for the domain renewal, it will be cancelled when you disable auto renew **

If you have any questions on the above, please submit a ticket and a member of the team will be happy to assist further.

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