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Why am I seeing the Netcetera parking page instead of my website?

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When domain names are registered without any corresponding hosting account, they will be set up on our parking nameservers – ns2238.nameservers.co.uk and ns8.nameservers.co.uk 
To connect your new domain name to your hosting account and website, you will need to update the nameservers of the domain. This is done via your Client Area.

  • Log in to your Client Area
  • Click on the menu item Domains and then on My Domains
  • This will list out the domains you have on your Netcetera account. Click on the green Active button to the right of the domain in question
  • Under the Manage menu on the left, click on Nameservers
  • On the next screen, you will need to replace the existing nameservers with those listed in your ‘hosting account welcome email’
  • To view a copy of your hosting welcome email (as well as any other email sent from our billing system), click on ‘Hello, [Name]!’ on the top right and then on Email History

If you have any questions on the above, please do not hesitate to submit a ticket and a member of our Support Dept. will be happy to advise further.

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