You may open a billing ticket via your client area
or you can simply send an email to firstname.lastname@example.org which will open a ticket for you.
Our billing department hours are 09.00 to 17.30 Monday to Friday - we aim to reply to your ticket within 30 minutes during these hours.
If you have a Urgent billing query outside these hours then please open a support ticket via your client area
or email email@example.com