** If the domain has been using our default nameservers - ns2304.nameservers.co.uk and ns2305.nameservers.co.uk then you should delete the DNS zone from the DNS manager first before proceeding with the below.

  • Log in to your Client Area
  • Click on the menu item 'Domains' and then on 'My Domains'
  • This will show you the domains you have on your Netcetera account. Click on the 3 dots  to the right of the domain in question.
  • Under the Manage menu on the left, click on - Manage  Email Forwarders or Manage Web Forwarders
  • Enter the email address you want to forward and add the destination email address, press add email forwarder - do the same for web forwarders.

If you have any questions on the above, please do not hesitate to submit a ticket and a member of our Support Dept. will be happy to advise further.