Client Remote Access:
You need to download TeamViewer installer from the link.
Windows client: https://www.teamviewer.com/en/solutions/remote-support/
Remote access to Android and iOS Mobile Devices.
https://play.google.com/store/apps/details?id=com.teamviewer.quicksupport.market&hl=en_US
Download Apple Phone App.
https://apps.apple.com/gb/app/teamviewer-quicksupport/id661649585
Run the downloaded .exe file, which will look like this.
Just stick to the basic installation for now. Press
Accept – finish to end the installation process. TeamViewer should be ready for use now.
To hand over control of your machine to support technician, give the technician Your ID and Password..
Once the technician is connected, your screen will appear like this.
| You can see in the bottom right hand corner that a session host has connected, this is our technician. |
|
